AI Applications & Chatbots

Building Smarter Applications

AI Applications

Unlock the power of AI and machine learning to gain actionable business insights and create intelligent personalized experiences. Our process delivers custom, AI driven, solutions by leveraging best of breed tools and software development principles to maximize performance and reduce development and maintenance cost.

Intelligent Analytics

Interactions between people (customers, partners or employees) and organizations have switched from direct to digital platforms. Integrating machine learning within different forms of communication and business operations can generate insights that were previously not possible or extremely challenging and costly to achieve. Clustering and classifying large amounts of data allows organizations to predict and recommend actions that drive increased operational efficiency, improved customer service and accelerated sales growth.

Augmented Reality

Augmented reality layers computer-generated images on top of our real world view to provide a composite on the user’s screen. The use cases for AR are virtually endless. For example, companies like IKEA and Wayfair have AR applications that allow customers to get a visual representation of how a new piece of furniture will look like in their home before they buy it. AR technology, when harnessed and implemented correctly can lead to significantly increased customer engagement and loyalty.

Voice Assistants / Chatbots / Smart IOT devices

How do you feel about having an AI enabled voice assistant conduct your next interview? What about a Chatbot answering your questions instead of a human customer service representative? Many businesses are adopting voice assistants and chatbots in areas such as customer service, human resources, sales and marketing to be more efficient. Smart companies are reducing their operating expenses by letting AI Applications handle repetitive tasks and customer requests.
AI Applications & Chatbots | Mexxus Media

Chatbots

If you’ve come around to leveraging the power of bots and other AI principles to help grow and keep your business profitable, that’s great news and you’re just in time to take a look at some of the bots we can build to help you along…

01. Call Center Bots

Find out how chatbot technology can optimize the performance of your call center platform, by making tasks like changing a password, requesting an account balance and even scheduling an appointment, completely operatorless; no need to go through an agent. Thanks to their use of automatic speech recognition and natural language understanding, chatbots can now recognize a caller’s intent. They recognize human speech at an optimal (8 kHz) telephony audio sampling rate and understand the caller’s intent without requiring him or her to speak in specific phrases

02. Application Bots

Natural language understanding capabilities now help build powerful interfaces for your mobile or web applications. Add a text chat interface to create bots on web/mobile devices and make it much easier for your customers to access their bank account, book tickets, order food, call a cab, and do much, much more.

03. Enterprise Productivity Bot

Enterprise chatbots will streamline common work activities and optimise organizational efficiencies. They can help your staff check sales data from Salesforce, marketing performance from HubSpot, and customer service status from Zendesk, directly from their chatbots within minutes.

04. Informational Bots

Informational chatbots cater to consumer requests by helping them carry out routine lifestyle tasks like accessing the latest news updates, game scores, weather and more.